Llun o'r awyr o ardal Bae Colwyn

Joint out-of-hours service

We’re pleased to announce that Adra and ClwydAlyn are working together to provide a joint out-of-hours emergency service. 

If an emergency happens outside normal working hours, a trained operative from either organisation may attend to make the situation safe.  

Any followup repairs will still be carried out during office hours by us. 

How the service works: 

  • Continue to call our usual contact number 
  • Out-of-hours calls will be answered by the Galw Gofal team 
  • If needed, an on-call operative from Adra or ClwydAlyn will attend 
  • Operatives will always show official ID 

The service is expected to start on 9 February 2026.