Succes at the Cnect Wales Customer Service Awards!

The Customer Service team were at the awards ceremony in Cardiff on Friday evening and won the silver award in the ‘Customer Success’ category! This category recognises that Adra delivers exceptional levels of service to our customers.

Congratulations to the whole team for their hard work! 

The exceptional performance of Adra’s Customer Contact Team has significantly contributed to the company’s success. Their dedication to customer satisfaction has led to increased loyalty, higher retention rates, and a stronger market presence. The team’s innovative approaches and commitment to excellence have positioned Adra as a leader in customer service within the housing sector in Wales.