Free course could open doors to new career

We are pleased to announce that a brand new Customer Service Training course is available through our employment and skills initiative, Academi Adra. The two-week course, which is held in partnership with the Welsh Contact Centre Forum and the Welsh Government, is free of charge and is open to anyone over 16 years of age who has the ability to communicate on spoken in Welsh. Here are the details of the course: 

  •  Commencing on Monday, 16 January, 2023
  • Hours – 9.30am – 3.30pm
  • Location – Busnes@Llandrillo Menai, Ffordd Penlan, Parc Menai, Bangor, LL57 4HJ
  • Structure – 1 x week of customer services training and 1 x week of work experience with the Customer Services team at Adra 

 In addition, we will be able to offer an interview to everyone who completes the course, as there are  Customer Service Trainee positions available within Adra – so this is a great opportunity for anyone looking for employment! 

Please send your details along with a recent CV over to by Wednesday, 11th January, 2023. 

There is only space for 12 people so get in touch as soon as possible. 

We held a similar course earlier in the year, through Kickstart. Kim, was one who took part.

She is now working with us as one of our Customer Services Officers. Kim has had even more training since starting her role with us. Could this be you? Apply for this course and see!

It’s a great experience that could open a lot of doors for you.