My home
Once you have a home with us it is important that you look after it.
There are information on these pages what you should do when things break and how we can help.
Looking for a smaller home
Sometimes personal circumstances change and your current home might not suit you by now. We can help you…
Pay my rent
You need to pay your rent the day your tenancy starts. Rent is paid every Monday. If this…
Repairs and Maintenance
Tenants: housing law is changing (Renting Homes) – 15 July 2022
Easy Read Renting Homes: Changes to housing laws A guide for tenants This document was written by the…
Looking after my home
Service Charges
Every tenant pays for Service Charges with their rent. How much Service Charges you must pay Everyone pays…
Leaseholders
A lease is a complex legal contract that sets out the rights and obligations of both the leaseholder…
Moving to a new home
We hope you’ll be happy in your new home. Here are a few things to help you settle…