Blocked toilet and sink, and how to turn of the water

Keeping your home in a good condition is important.
Our repairs service, Trwsio, are here to fix problems in your home as soon as possible.

There are many ways to report a repair:

On-line form

E-mail: enquiries@adra.co.uk
Phone: 0300 123 8084
Face to face: Come and see us in one of our office

Unfortunately Trwsio can’t fix everything. But don’t worry these short videos are here to help you with some minors problems in your home.

How to Videos :

Tip: if the videos are too fast pause a play at your own time to follow the step-by-step guide

Re-pressurising your boiler using a filling key

Re-pressurising your boiler using a filling loop

Light fittings

Blocked toilets

How to bleed a radiator and adjust thermostat

Our team can’t do everything unfortunately. These things are up to you to fix or maintain:

  • Bathroom – fixing cabinets, mirrors, shower curtain, towel rails, plugs and chains
  • Boilers – re-setting, re-pressuring and adjusting the timer
  • Decorating – any painting or wall paper you want to change
  • Doors – if you have new carpets and need to adjust the doors
  • Electric appliances – such as cookers, fridges and washing machines
  • Fireplaces and surrounds – anything to do with the surrounds and ash pans
  • Fixtures and fittings – thinks like coat hooks, curtains and curtain rails
  • Gardens – turf, grass, shrubs and hedges
  • Lean-to –a roof/ shelter off the side of your home
  • Locks – if you lose your key or fixing the door after a forced entry (Recharge)
  • Telephone points
  • Toilet seats – loose/ cracks in the seat or replacing
  • Tv aerial – non-communal