Pay my rent
You need to pay your rent the day your tenancy starts.
Rent is paid every Monday.
If this isn’t convenient for you, get in touch we can arrange to change it to a more convenient date.
Ways to pay your rent
There are many ways to pay your rent. Our staff are available to help you find the best option for you.
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Direct Debit
- Money goes out of your account on a day of your choice
- Very easy way of paying your rent
- Don’t need to do anything after it’s set up
- Easy to keep control of your money
- You can cancel at any time
Will contact you if there are any changes to your rent.
Contact us
Contact us to set up a direct debit.
You will need your bank details, sort code and account number.
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Recurring Card Payment
This is a bit different to Direct Debit.
- Rent is automatically paid on a date of your choice
- You won’t be charged if you don’t have enough money in your account
- No need for you to do anything after you’ve set it up unless your bank card details changes
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Post Office or Paypoint
You can get an Adra payment card to pay your rent in a Post Office or any shop that uses Pay point. There will be a pay point logo outside the shop.
- Many Pay point shops are open late
- If you have lost your card you can pay in store using an invoice, which is available by contacting us.
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Pay over the phone
Call us on 0300 123 8084 to pay your rent.
We can’t take payment with a credit card.
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On-line Payment
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- If you have an Allpay card or Allpay reference number you can pay online here using your debit card
- You need an Allpay card or payment number to be able to use Allpay.
- If you’d like to order an Allpay Card, contact us on 0300 123 8084
Unfortunately, Allpay isn’t available in Welsh at the moment.
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Allpay App
You can pay through the Allpay app on any Apple or Android phone. You will need and Allpay card and your bank card.
- Download the app – it’s free
- After registering you can pay your rent without internet
- The app can remember payments and bank details so no need to enter them every time
- It’s a secure app that’s available all day, every day
