Our Performance

Customer Satisfaction

We want to know how our customers think we are doing. To help us find out we’ve been…

Annual Report and Financial Statement

Our annual report provides an overview of our performance for the previous year. Read our 2019/20 annual report…

Self-Evaluation

The Welsh Government set the expected performance standards for all social landlords in Wales. They state that they…

Regulation

We are regulated by the Welsh Government. The Government works with housing associations to ensure good quality of…

Gender Pay Gap

Any organisation that has 250 or more employees must publish and report specific figures about their gender pay…

Impact report on our investment

Since taking transfer of 6,300 homes from Gwynedd Council in April 2010, we’ve ensured all our housing stock…

Customer Care Service Standard

Our Aim we aim to be a leading provider of quality homes and services. we are committed to…

You said, we did

Your feedback as customers is very important to us, as it ensures that we continue to develop and…